Transcription
De zwanenzang van Sir Jeremy Morse CEO van de Lloyds Bank in 'the Times' d.d. 19 december 1992. Heb tweemaal hem in de lijve ontmoet. De eerste keer bij mijn komst naar de Lloyds Bank als kantoor directeur van Rotterdam Branch in juli 1981. De tweede keer t.g.v. zijn 'Farewell' van de Bank in Amsterdam in januari 1993 toen het al duidelijk was dat Rotterdam-branch gesloten zou worden.
Ter benadrukking van zijn gevoelens enkel excerpten uit het interview.
SJ: becomes too concentrated on the British markets.
-Today Lloyds Bank is the country's most profitable Bank , ahead of of both
Barclays and National Westminster
-Our service has deteriorated; there are errors and it sometimes seems
impersonal
-in branches and supporting departments, staff work harder than their
predecessors an have less job security
SJ criticisme of the trend in Banks towardsselling products than providing an
all-encompassing service.
- There are very few specia qualities, but the most important is, that the
bankers deal in other people's money. People expect more from those who
their money
