The Measure of the Kind of Folks We Are
Name/Title
The Measure of the Kind of Folks We AreSecondary Title
Paragraphs from an informal talk given before a group of supervisory employees of the New York Telephone CompanyDescription
Arthur W. Page gives an informal talk before a group of Supervisory Employees of the New York Telephone Company.Context
Arthur W. Page was Vice President of AT&T at time of publication. In this dialogue, Page discusses customer service of "telephone people" and the importance of remaining calm and patient when business operations are being affected.Category
Public Relations